Frequently Asked Questions

Zero-tail swing excavators have the counterweight that does not extend beyond the tracks when the cab rotates, making them ideal for confined spaces like urban construction sites, near buildings, and tight work areas. Conventional excavators have a larger swing radius and require more clearance. Our TK17 and TK18 models feature zero-tail swing design for maximum versatility.

TUSKO excavators are equipped with industry-leading engines including Kubota (Japan), Perkins (UK), and Weichai (China). Kubota engines are known for reliability and low noise, Perkins offers global parts availability, and Weichai provides excellent value with strong local support. All engines meet CE/EPA emission standards.

Yes! TUSKO excavators support a wide range of attachments including: buckets (digging, trenching, grading), hydraulic hammers, thumbs, couplers, augers, rippers, and grapples. All our excavators come with quick coupler compatibility as standard, allowing you to change attachments in minutes without tools.

Standard models are typically ready for shipment within 15-30 days after order confirmation. Customized configurations or bulk orders may require 30-45 days. We offer both LCL (Less than Container Load) and FCL (Full Container Load) shipping options to worldwide destinations.

Wheel loaders offer several advantages: higher travel speeds (up to 40 km/h), lower ground pressure on paved surfaces, easier transportation between job sites, lower initial cost, and better fuel efficiency. They are ideal for construction, aggregate handling, and warehouse applications. Track loaders are better for extremely soft or muddy terrain.

The TUSKO L500 wheel loader features a 3.0 m³ standard bucket with a rated capacity of 5,000 kg. Optional buckets are available including: 2.5 m³ for lighter materials, 4.0 m³ for high-volume applications, and specialized attachments like forks, buckets with side dump, and grapples.

Yes, all TUSKO wheel loaders come with a comprehensive warranty: 2 years or 2,000 hours (whichever comes first) for the entire machine, and 3 years or 3,000 hours for the engine and hydraulic components. Extended warranty options are available for purchase.

Diesel forklifts: Best for outdoor use, heavy loads, and long shifts. Most powerful option.
Propane (LPG): Good for both indoor and outdoor use, cleaner than diesel, easy refueling.
Electric: Best for indoor use, quiet operation, zero emissions, but limited runtime and lower lift capacities.
Our FL series diesel forklifts are ideal for construction, shipping, and heavy-duty warehouse applications.

Standard fork length is 1,200 mm. Optional lengths available: 900 mm (short), 1,500 mm (long), 1,800 mm (extra long), and 2,400 mm (container handling). We also offer fork spreaders for handling different pallet sizes.

Yes! Our forklifts are designed for efficient container shipping. One 20ft container can typically hold 2 units (disassembled), and one 40ft HQ container can hold 4 units. We provide detailed shipping dimensions and can assist with customs documentation.

We offer multiple shipping options:
�Ro-Ro (Roll-on/Roll-off): Best for large equipment, cost-effective for complete units
�Container (FCL): 20ft or 40ft containers, best for multiple units
�Container (LCL): For smaller orders, consolidated with other shipments
�B Break Bulk: For oversized cargo
�Air Freight: For urgent spare parts orders

We accept the following payment methods:
�T/T (Telegraphic Transfer): 30% advance, 70% before shipment
�L/C (Letter of Credit): At sight, available for established customers
�Western Union: For sample orders only
�PayPal: For sample orders and spare parts
We also offer trade assurance for new customers through Alibaba.

Absolutely! We provide comprehensive after-sales support:
�Technical support: 24/7 online and phone support
�Spare parts: Genuine parts shipped within 48 hours
�Warranty: Full warranty coverage as stated
�Training: Free operator and maintenance training (onsite or video)
�Service network: Authorized dealers in 50+ countries

TUSKO products are certified with:
�ISO 9001:2015 - Quality Management System
�CE (Europe) - Safety and environmental compliance
�EPA (USA) - Emission standards
�EAC (Russia/Eurasian) - Russia and CIS market access
�COC (Various) - Country-specific certifications available

Absolutely! We warmly welcome customers to visit our factory in Qingzhou City, Shandong Province, China. We can arrange:
�Factory tour with production line inspection
�Product demonstration
�Meeting with our engineering team
�Local accommodation assistance
Please contact us at least 2 weeks in advance to schedule your visit.